Our priority is to resolve issues as quickly as possible when a request for assistance or parts is received. Response is immediate, and with the ability to call on a wealth of experienced engineers and a vast stock of standard component parts, we are able to provide a first-class after-sales support.
With the benefit of years of experience maintaining and servicing automated materials handling systems for some of the world’s leading organisations, our after-sales support matches the quality of our material handling solutions.
A concise Operating & Maintenance Manual is provided on completion of every project, to assist operators and maintenance personnel in the day-to-day use and care of the system.
A 12-month warranty is offered as standard on all systems and equipment supplied. Extended warranty agreements are available on request.
A variety of maintenance contracts and operator and maintenance training programmes, and a 24/7 telephone hotline and call-out facility, are also available.
Service contract example
- 24-hour service
- Free audit to all new service contract customers
- Spare parts